Frequently Asked Questions

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We accept payment through major credit cards including Visa, Mastercard, American Express, and Discover, as well as PayPal.

 How fast is shipping? We know that running out of paper is an emergency. Most orders are processed within 24 hours. We offer various shipping speeds to ensure your "Out of Paper" sign never has to go up. 

  Absolutely. We are built for merchants. We offer tiered pricing for cases and pallets. If you are a high-volume business or a franchise, [Contact Us] for custom fleet pricing. 

 Yes! You can choose the "Auto-Lynx" option on any product page to have your rolls delivered every 30, 60, or 90 days so you never have to remember to re-order. 

 Will your paper fit my specific credit card machine? Most likely! Our 2 1/4" x 50' rolls are designed for handheld terminals (Pax, Ingenico, Verifone), and our 3 1/8" x 230' rolls fit standard kitchen and POS printers (Epson, Star). Check our [Compatibility Guide] for details. 

 Yes. At Paper Lynx, we prioritize safety. All of our thermal rolls are 100% BPA-Free and lint-free to protect both your employees and your printer heads. 

 Thermal paper (what we specialize in) uses heat to create an image, so you never need ink or ribbons. Bond paper is plain paper that requires an ink ribbon. If your printer "burns" the image onto the page, you need our thermal rolls. 

 What is your return policy? Ordered the wrong size? No problem. We accept returns on unopened cases within 30 days.

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